WinLoG FAQsHow can I get technical support? How can I get technical support? All programs come with technical support for 3 months. This support includes software problems and technical problems regarding the use of the programs. How do you draw an aboveground cap on a piezometer in WinLoG? To draw a portion of the piezometer or well aboveground, set the start depth of the log to a negative number (e.g., -2 feet). Then start the well interval for the cap with a negative top depth (e.g., top depth = -1.5 feet, interval length = 2 feet). How do you add a company logo in WinLoG? To add a logo to a template, follow the steps below:
How do I speed up the display of my log? The time required to display the log can be speeded drastically by turning off the "Undo" option in the program preferences. This option can be turned off by unchecking the "Activate Undo" option on the Other tab of the program Preferences. The "Undo" option is used to undo a previous change to the log, to accomplish this task the program stores copies of the logs as temporary files. Turning off this option avoids the creation of these files. This is especially important when using geophysical logs. Why is my header data not displaying on the log? The titles in the template and data types for the log must match exactly (including spaces and capitals). This is normally no problem since the data types for the log are created using the template titles when the log is created. However, if the template titles are edited after the logs are created this can cause problems with the data types not matching. If this happens you can either change the template titles back or modify the data types for the logs. To modify the data types for the logs:
Why do some of the headers in my template not appear when entering boring data? There are two types of header data, text data and memos. Text data is limited to 255 characters, and there is no limit to the length of memo data. When the headers are specified in the template, you can specify the header as either text data or a memo. If a width or height is specified for the header, it is assumed to be a memo; otherwise, it is assumed to be text data. When entering boring data for a log, the Borehole Data form contains three tabs. The last two tabs are for text data and memo data. If the data type is specified as memo data in the template, it will show up in the memo tab. The template title will also be shown in the memo tab; however, this title can be modified or deleted. This property is useful when specifying things such as addresses. Why are the symbol colors different on the log than what I selected? The WinLoG program requires a minimum of 16-bit color. If the display properties of the desktop is set to 256 colors, the colors on the log will not match those selected. This will also show up in the printouts. To change the number of colors, modify the display properties by clicking the right mouse button on the desktop. How do I email a boring log to someone? There are several formats you can use to email a boring log. The format used depends largely on whether the recipient has WinLoG. If the recipient has WinLoG version 3 as well, the best method is to export the log and template as exchange files. These files can then be imported by the recipient. To export the files follow the instructions below:
How do I get the page numbers to automatically show up in the footer? To get the page numbers to show in the footer, you need to put a title such as "Page" or "Sheet" in the template and then make sure that the same title is specified in your Preferences for the Page Title. The Preferences can be edited by selecting the Preferences menu item from the File menu Why is the serial number different on my PC? The unlock code is specific to the computer the software is installed on and will be different for each PC. Is it possible to transfer the license from one PC to another? You can transfer the unlock code from one computer to another using the Transfer menu item on the Help menu of the PC that is currently unlocked. To do this follow the steps below:
WinLoG Overview |
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